Shipping Policy

Policy version date: 2026-07-16

U.S.-Only Delivery and Free Standard Shipping

For balanced and uniform customer support for customer-facing decisions, orders placed with alaninu are delivered only within the United States. For orderly and dependable case management when the rule is applied, we make standard shipping free on every U.S. order with no minimum purchase and do not accept non-U.S. destinations.

Fulfillment Schedule and Shipment Visibility

For consistent and predictable fulfillment throughout store administration, we generally prepare an accepted order in 1–2 business days, followed by an estimated 4–6 business days in transit. For practical and customer-ready application during case review, once carrier movement begins, the customer receives a tracking number and can follow the shipment.

For orderly and reviewable service within this operating standard, the daily order cutoff is 5:00 PM (America/New_York). For orderly and measured case management throughout store administration, orders received after that time begin processing on the next business day; this cutoff does not change the separate 1–2-business-day processing period or 4–6-business-day transit estimate.

For practical and stable review for customer-facing decisions, transit is controlled in part by third-party carriers, so exceptional weather, peak volume, routing issues, or incomplete address data can affect the estimated date.

Correct Addresses and Carrier Issues

For customer-centered and reviewable interpretation within this operating standard, customers are responsible for submitting a complete U.S. delivery address. For documented and fair administration within the published service framework, if a parcel is late, damaged, lost, incomplete, or delivered incorrectly, contact support without unreasonable delay so the shipment can be investigated.

Company and Support Details

For accountability and customer service, the applicable merchant details are listed below.

Business name: alaninu
Trade name: alaninu
Email: support@alaninusunrise.shop
Phone: 512-500-0902
Business and default return address: 14730 Loomis Ave, Harvey, Illinois, 60426, United States